Quick fix: We're fairly certain the character wasn't actually deleted but that this is due to server stress. Some players get an error message saying the character data can't be found. Summary: After creating a character, players are not able to find that character when logging back into the game. We'll share more when a fix is available. Quick fix: As above, the servers are being slammed at the moment. Summary: Players who have created a character are told their character is already in a game on the server.
For now, try waiting a few minutes then closing and re-opening the game. Quick fix: Blizzard is acknowledging that servers are being slammed right now, with more details to come. Summary: Players aren't able to create a character. Reboot the game or play in offline mode to fix it. Quick fix: This seems to only happen when trying to play online. Summary: Very rarely, players will begin the game and be greeted by a black screen.
Close the application, wait a minute, then retry. Quick fix: As Diablo 2: Resurrected just went live across all regions, there might be a slight delay in the servers coming online. Summary: If the game is saying it isn't currently available for you play online.
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